Privacy Policy

1. Scope

This Privacy Policy explains how Planmasta collects, uses, shares, and protects personal information when you use the Planmasta mobile application and related services (collectively, the Services).

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect information you provide directly and information generated through your use of the Services.

• Account data, such as email address and authentication identifiers.
• Profile data, such as brand preferences, audience settings, social links, and generation preferences.
• Content data, such as prompts, generated text, images, videos, scripts, and project metadata.
• Technical and usage data, such as device type, app version, crash logs, interaction events, and diagnostics.
• Subscription and billing status from platform providers (for example, App Store receipt status), but not full payment card numbers.

3. How We Use Information

We use personal information to operate, maintain, and improve the Services.

• Provide app functionality, account access, and AI generation features.
• Personalize workflows, recommendations, and output quality.
• Process subscriptions, manage access tiers, and enforce generation limits.
• Monitor reliability, investigate incidents, and prevent abuse.
• Communicate service notices, support messages, and policy updates.
• Comply with legal obligations and enforce our agreements.

4. Legal Bases (Where Applicable)

Depending on your jurisdiction, we process personal information under one or more legal bases, including performance of a contract, legitimate interests, legal obligations, and consent.

Where consent is required by applicable law, you may withdraw consent at any time without affecting prior lawful processing.

5. AI and Third-Party Processing

To provide generation features, Planmasta may send prompts and related context to third-party model providers and infrastructure vendors.

We contractually require service providers to process data for authorized purposes, apply appropriate safeguards, and protect confidentiality.

6. Data Sharing

We do not sell personal information in exchange for monetary consideration.

We may share information in the following limited cases:

• With service providers that support hosting, analytics, authentication, storage, messaging, and customer support.
• With payment and subscription platforms to verify entitlements.
• When required by law, regulation, legal process, or governmental request.
• To protect rights, safety, and integrity of users, Planmasta, and the public.
• In connection with mergers, acquisitions, financing, or asset transfers, subject to confidentiality obligations.

7. Retention

We retain personal information for as long as necessary to provide the Services, fulfill legal obligations, resolve disputes, and enforce agreements.

Retention periods vary by data category and account status. When data is no longer needed, we delete it or de-identify it, subject to backup and archival constraints.

8. Security

We implement technical and organizational measures designed to protect personal information, including access controls, transport security, monitoring, and operational safeguards.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate transfer safeguards recognized under applicable law.

10. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export personal information, and to object to or restrict certain processing.

You may also have the right to lodge a complaint with a supervisory authority.

• Request access to personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion, subject to legal exceptions.
• Request a copy of your data in a portable format, where applicable.

11. Children

The Services are not directed to children under 13 (or a higher age where required by local law). We do not knowingly collect personal information from children in violation of applicable law.

12. Policy Changes

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated Last updated date and, where required, additional notice.

13. Contact

If you have questions about this Privacy Policy or your personal information, contact us at hello@planmasta.com.

The planmasta.com website

This section covers only this website. Everything above applies to the app.

Analytics. If you accept analytics cookies, we use Amplitude to count visits and to see which pages help people choose the app, for example clicks on the App Store button. If you decline, the analytics script is not loaded at all. You can change your choice any time under “Cookie settings” at the bottom of every page.

Waitlist. If you leave your email to hear about Planmasta for Android or the web, we store it together with the platform you chose, the language of the page and the page address. We use it only to tell you about the launch. To have it deleted, write to hello@planmasta.com.

The website shows no ads and uses no advertising pixels.